1
Solved

Adding a VSTS connection fails

When I add a VSTS connection, I'm properly prompted to Accept or Deny

I click on Accept, and I get redirected to localhost with an AccessToken in the URI, however the local server reports the following.

Connection problem

There was a problem accessing your account: Response status code does not indicate success: 302 (Found).

Please make sure that:

  • Account url is correct and accessible: https://xxxx.visualstudio.com:443/DefaultCollection
  • User that is logged in this browser have access to https://xxxx.visualstudio.com:443/DefaultCollection
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How does one get this to work?

Thanks

2 replies

Thanks for sharing your experience. This problem can occur when visualstudio.com does not accept the access token for a specific account. You have discovered one of the reasons for this, but there may be more.

We'll update our in-app guide to suggest users to sign out and sign in to work around the problem.

Seeing this issue
http://catlight.helprace.com/i194-i-don-t-seem-to-be-able-to-log-in-to-vsts

I signed out from VSTS (even though I was properly signed-in with the correct account)

and the problem disappeared.

 

Thanks