I have a task showing up twice in the list
This usually happens when the app cannot connect to the online service.
Please check your firewall, and make sure that CatLight.exe and LocalWeb.exe processes are allowed to connect to the Internet.
If you use a proxy server that requires manual configuration, you can go to Edit menu/Settings/Proxy and provide connection details.
For more information, you can check the application logs at %AppData%\CatLight\Logs\log.txt
Here is a sample error message, indicating a connection problem:
Pouvez-vous m'envoyer la facture relative à la commande [#2561-0780] ou m'expliquer la procédure afin de la télécharger ?
Voici mon adresse mail : email@example.com
Bien à vous ,
If your CatLight cannot connect to Jenkins and shows 500 server error, please check your server version. It is displayed at the bottom of every Jenkins page.
We support Jenkins versions starting from 1.644 (released in early 2016) and 2.x
Older version of Jenkins have bugs in the API that can result in server errors. If you have old version, consider upgrading your server.