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"Unauthorized. Request id:xxx" error messages pop up.

Hi

I am using catlight v 2.23.2. I am getting regular "Unauthorized. Request id: 2b6832baf635. You can check %appdata%...logs". This is not specific to this version, I get these errors since some time now, but it does not seem to get away. Are you aware of this?

This is not blocking, catlight seems to be working correctly!

Thank you!

François

2 replies

Hello, we fixed this problem on a server side. 

This can happen when CatLight application settings file was created on a different computer.

Do you use roaming profiles, or have you copied application settings from another computer?

Hello

No I haven't copied the settings file from another computer. Regarding the roaming, I would say no, but I use Windows 10 with a remote identity (i.e. previously a passport account, way back in time ;) and I let Win10 sync settings... could it that then, as the catlight folder, where its settings reside, is under %AppData%/roaming? But again, I don't any setting in Win10 regarding syncing settings that are not Win10...

Anyway thank you

François