Common Problems

  • 1

    Showing old, failed build when build has passed (CatLight v2.11.10; Jenkins 2.60.1)

    Richard Bogle · 1 · Last reply by Richard Bogle

    The connection logs in as an admin to our Jenkins server. "All builds" is checked for "Show build notifications". All options are checked for "Show notifications". Dashboard is showing old, failed build when build has passed (CatLight v2.11.10; Jenkins 2.60.1). Why are later builds not showing up?

  • 1

    Flash of white on refresh

    Asbjørn Ulsberg · 2 · Last reply by catlight

    It would be nice if the build overview refreshed in a more ajax-y way, so there's no flash of bright white background before the page is rendered. It is quite startling and annoying to have the window open and be drawn to the white blink all the time.

  • 1

    Not able to add third email to 3 user subscription

    Andrew Fornek · 1 · Last reply by catlight

    Not able to add third email to 3 user subscription. Website just hangs

  • 1

    Unable to install

    Lennart Jansson · 1 · Last reply by catlight



    I am trying to install the Windows version on a Windows 7 developer machine, we have some policies regarding execution in various folders like fx the Temp folder. When I ask the Infraguys to install it for me with elevated rights the installer just says that it failed. Any ideas? Is it possibel to get the installationfiles in a zip-archive or something?


    Lennart Jansson

  • 1
  • 1

    A single project's build properties are not showing

    Daniel · 2 · Last reply by Daniel

    Hey there, we thought we would try Catlight and have been really enjoying it. We have noticed though that out of 10 builds that we monitor, 1 isn't relaying any information. It has a grety question mark next to it, and the spot where it should say who and when the last build was, has "None".


  • 1

    TFS all builds show up as "no builds" then refresh and send all notifications again.

    Alfreo · 3 · Last reply by catlight

    So it seems to be happening quite regularly (3 times in the last 15 minutes) where all builds I'm monitoring will just go blank and show up as ? "no builds" then will refresh after a minute or 2 and send me a whole lot of notifications about each of the build statuses.

    TFS 2015 Win10 machine (while most of these are XAML builds, even the vNext build showed this problem) Is the app losing connection to TFS? then getting it back after refresh period to send all notifications?

    I checked the %appdata%\catlight\logs\log.txt file and it showed just notifications were pushed.

  • 1

    Travis-CI OpenSource not all enabled Projects listed

    Ingo Fischer · 1 · Last reply by catlight

    I have >30 Github projects enabled in Travis-CI, but only 12/13 of them are listed when choosing the "settings" for Travis in CatLight. It seems that only some of the available projects are listed. It seems also to change and newly builded are somewhen later available as "Unselected" project ...

    For Appveyor all available are listed correctly.

  • 1

    cannot change credentials after password expired

    Emiliano Fisquetti · 5 · Last reply by catlight

    after tfs password change the application keeps trying to connect and i am never able to set the credentials again


    here the logs


    [2016-03-29 15:02:27.603] [INFO] main - Starting app
    [2016-03-29 15:02:27.626] [DEBUG] main - Starting tray... Platform: win32. App version: 1.1.20. App path: C:\Users\fisemi\AppData\Local\CatLight\app-1.1.20\resources\app.asar
    [2016-03-29 15:02:27.626] [INFO] main - Processing command: undefined
    [2016-03-29 15:02:27.626] [INFO] main - App ready
    [2016-03-29 15:02:27.646] [DEBUG] main - Display scale factor: 100
    [2016-03-29 15:02:27.691] [DEBUG] main - Update channel: beta from C:\Users\fisemi\AppData\Local\CatLight\app-1.1.20\resources/update_channel.txt
    [2016-03-29 15:02:27.692] [DEBUG] main - Updater configured
    [2016-03-29 15:02:27.699] [DEBUG] main - Starting web on port 4175
    [2016-03-29 15:02:28.166]

  • 1

    Task showing up twice

    Earth Der-Rick C-137 · 1 · Last reply by catlight

    I have a task showing up twice in the list

  • 1

    On OS X, Command-Q does not quit

    Robert Hencke · 0 · Posted

    The default keystroke to quit on OS X is to press Command-Q.  However, this does not work in CatLight.

  • 1

    Dashboard is not updated after broken builds removed from VSTS

    Heath Stewart · 1 · Last reply by catlight

    We had a developer that broke a number of builds and kept trying (without investigating). Because they shouldn't have even created the CI builds directly, I removed them in the VSTS build page but now Catlight still shows them all as broken and attempts to refresh are not removing them. Seems Catlight should remove build status for builds that no longer exist.


  • 1

    Unable to install Catlight

    Jackie · 1 · Last reply by catlight


    I am running a machine with Windows 8 and I was not able to successfully install Catlight.

    Is Catlight compatible with Windows 8 or do I have to have Windows 10 in order to download it?


    Here are is my application log:

    [2016-09-16 14:00:36.334] [INFO] main - Starting app
    [2016-09-16 14:00:36.374] [DEBUG] main - Starting tray. OS: win32 6.3.9600 . App version: 1.8.7 ia32. App path: C:\Users\jcasey01\AppData\Local\CatLight\app-1.8.7\resources\app.asar. Total mem: 8271982592
    [2016-09-16 14:00:36.374] [INFO] main - Processing command: --squirrel-install
    [2016-09-16 14:00:36.374] [DEBUG] main - Creating desktop shortcut
    [2016-09-16 14:00:36.375] [DEBUG] main - Running 'C:\Users\jcasey01\AppData\Local\CatLight\update.exe' with args '--createShortcut="C:\Users\jcasey01\AppData\Local\CatLight\app-1.8.7\CatLight.exe"  --process-start-args="--show-dashboard"  --shortcut-locations=Desktop,StartMenu'

  • 1

    Problems with Work Item tracking

    Graham Smith · 1 · Last reply by catlight

    I set up my Catlight to do work item tracking - some time ago (possibly in a beta build)

    I've just tried to add another query to my work item tracking, and the context menu where you can choose "Show All" or other options is not rendering right.  It is clipped off so that the menu/popup is completely unusable.

    In the below screenshot, "Build Failures" was set up some time ago (i don't remember when or how) and has a blue cat icon.

    The "Failed Testing" query is newly created, has a empty cat icon, and the context menu is

  • 1

    Response status code does not indicate success: 404 (Not Found).

    H. van Kooten · 3 · Last reply by catlight


    I'm trying to setup CatLight, but I get an 404 error on the Collection Url. When I browse to the url, it shows the tfs page. Maybe the whitespace is a problem?

    URL: http://tfs01:8080/tfs/company/client%20project

    How can I fix this?

    Kind Regards,

  • 1

    Unable to authenticate

    Jeremy Bailey · 3 · Last reply by catlight

    I just downloaded the product, and am using on premises TFS

    I am trying to setup, but am getting an authentication issue.

    I am not using a Proxy

    I tried to use windows auth and submitting credentials (with domain name)

    2016-06-03 14:40:35.8567 |  INFO | EventLogger | {"e":"Tfs.FailedToUpdateSettings","p":{"Message":"Authentication needed. Error message: "}}

    2016-06-03 14:41:46.3089 | DEBUG | TfsController | Checking connection to 'http://spp-tfs:8080/tfs/NS'
    2016-06-03 14:41:46.6828 | DEBUG | TfsController | Received OK status code

  • 1

    HttpRequestException after update to 2.6.1

    Andrew Zakharkin · 5 · Last reply by Andrew Zakharkin

     2017-03-13 20:51:39.1321 |  WARN |        SharedStateManager | 47 | Exception in SpaceUpdaterHandler System.Net.Http.HttpRequestException: Error while copying content to a stream. ---> System.IO.IOException: Unable to read data from the transport connection. The connection was closed before all data could be read. Expected 3898 bytes, read 0 bytes.

  • 1

    TFS2015: Offline - Sequence contains no elements

    BC · 3 · Last reply by catlight

    Hi Tim,

    Since version 2.7.0 I cannot connect to our local TFS on prem anymore.

    I keep seeing this error message:


    Sequence contains no elements


    Sometimes a restart of the app fixes it temporarily. But then all of a sudden, boom, same error again.

    I was hoping this bug had been fixed in v 2.7.1 but unfortunately it isn't.


    Hope you can fix this since we really rely on Catlight nowadays :) (And we're paid customers... ;)

  • 1

    When connected but no builds are selected returns error message

    Wim · 1 · Last reply by catlight

    When connected to TFS, and I dont select any build.
    I get an "Object reference not set to an instance of an object."

    For some reason my settings were gone but the message where thrown.
    After searching I find out it was because no builds were selected anymore.

  • 1

    Unable to connect to TFS2015

    Richard · 2 · Last reply by catlight

    Getting the "Something Broke Down"error when trying to add a TFS connection.

    Log file shows the following:

    [2017-02-01 15:51:10.817] [DEBUG] main - LocalWebService started
    [2017-02-01 15:51:10.819] [DEBUG] main - ApplicationManager start complete
    [2017-02-01 15:51:10.819] [DEBUG] main - Opening dashboard
    [2017-02-01 15:51:12.831] [DEBUG] main - App state changed. User signed in:  false
    [2017-02-01 15:51:13.828] [DEBUG] main - Opened dashboard on start:
    [2017-02-01 15:51:13.829] [DEBUG] main - Tray app initialization complete
    [2017-02-01 15:51:15.950] [INFO] console - Tray icon status: [object Object].
    [2017-02-01 15:51:38.799] [INFO] console - web stdout: fail
    [2017-02-01 15:51:38.799] [INFO] console - web stdout: : Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware[0]
          An unhandled