New Problems

  • 2

    CatLight for macOS should support Apple Silicon

    Jonathan Dodds · 0 · Posted

    CatLight v3.5.1 for macOS is Intel only. it is not a universal app.

    Apple completed transitioning to Apple Silicon (ARM) chips in June 2023.

    In the past CatLight Support indicated that ARM support is on the product roadmap and requires significant changes to the build infrastructure.

  • 1

    No builds appearing when connected to DevOps using PAT

    Steven Ryssaert · 3 · Last reply by catlight

    Connected CatLight to DevOps using PAT. I can select the builds, so the connection is definitely there. But no builds of the ones I selected are appearing in the dashboard lists. Logging shows "Refreshing..." but nothing appears in the UI.

    2024-03-11 15:00:31.4535 | INFO | EventLogger | 18 | {"e":"UI.RefreshDashboard","p":null,"t":false} 2024-03-11 15:00:31.4535 | INFO | EventLogger | 27 | {"e":"Dashboard.Refresh","p":null,"t":false} 2024-03-11 15:00:31.4535 | DEBUG | ServerManager | 27 | 01aa | Refreshing...

  • 1

    No credentials are available in the security package (Azure DevOps)

    catlight · 0 · Posted

    If you try to connect to Azure DevOps (TFS) using integrated authentication, in some cases you can get an error in logs - "System.ComponentModel.Win32Exception (0x8009030E): No credentials are available in the security package"

    This can happen if a user is a "Protected Users" group member, and integrated Windows authentication is disabled for this user. See Microsoft's KB for more details.

    Workarounds (use one of them):

    • Add your credentials to the Windows credential manager. Open Windows Control Panel -> Credential Manager. Go to "Windows Credentials" tab, and add the credentials that you use to connect to Azure DevOps server. User Azure
  • 1

    Buy Subscription failed

    [email protected] · 1 · Last reply by catlight

    I cannot buy the license for the user "[email protected]" for one user. I get the message that the user has a subscription. Please solve the problem. Thank you in advance.

    Best regards 

    UPPER Solutions GmbH

  • 1

    Renewal of annual subscription for 1 user

    [email protected] · 1 · Last reply by catlight

    Hello! I would like to extend my subscription, but I can't deposit my card anywhere. Do I have to buy a new one? Thank you and best regards Saliha

  • 1

    Getting "1 server connection needs configuration"

    Emmanuel Eriksson · 1 · Last reply by catlight

    Diagnostic Report # 40105

    When I set up the CatLight Windows app it worked initially. When I closed it and re-opened, I get this message at the top (yellow bar).

    Clicking "Review & Fix" shows that server (https://dev.azure.com/osfi-bsif) is returning a 302.

    I have 2 OAuth accounts (one is my usual account - [email protected]) and the other is and admin account for ADO. I switch back and forth from time to time in order to do my work. Some other users in our organization also have an admin account on ADO.

  • 1

    Catlight 3.1.3: Github build is red in Catlight dashboard, when a retry in Github has fixed a previous failed attempt

    Kristian Bank Erbou · 3 · Last reply by catlight

    Hi there Thank you for an overall great app  :o) We've discovered what seems to be a bug. When Github fails a step, and a rerun fixes it, Catlight seems to continue reporting the build as having failed

    The following pipeline is all green after a few retries

    However, Catlight reports it as being red. I presume it is due to looking up only the first attempt

    Catlight version is 3.1.3

    Can you look into this? Thanks in advance

    Regards Kristian Bank Erbou

  • 1

    Can't connect to Azure DevOps

    Patrick Tan · 2 · Last reply by catlight

    Tried to connect using TFS and my Personal Access Token as the password it's just stuck there with "loading...". Also tried using Azure DevOps with username password and it just can't connect returning unauthorized access.

    If the Catlight window goes to the background behind other windows I can't bring it back it doesn't show up on my list of windows so you have to run it again to get it back.

  • 1

    Second dashboard does not show items

    Christian Linke · 8 · Last reply by catlight

    TFS/Azure DevOps: When I create a new dashboard and assign different projects, no items (builds, releases, pull requests) are shown, but there are some in the project. If I assign the project items in the first dashboard, everything is shown corrent.

    Filter settings are not changed, for default and action list. They are identical in every dashboard.

    Is this a bug or am I missing something?

  • 1

    Taskbar icon solid red even when no action needed

    Lasse G · 3 · Last reply by catlight

    Windows. CatLight v3.1.3

    I have 3 dashboards. 2 of them is all "green" and the last has two failed build, both of which I have "ackowlegded". 

    Catlight icon on the top of the dashboard is correctly a red outline, but the Windows Taskbar icon i solid red.

  • 1

    Team Connection Error: Sequence contains no elements

    Brandon Huber · 1 · Last reply by catlight

    I'm getting an error with my Team Connection that states "Sequence contains no elements". When I select Configure, I get a brief loading screen and then it returns me to the dashboard (the warning banner is still present).

    I think I started seeing this with v3.0.31

    In the TrayLog.txt, it looks like it's failing to connect to a local service:

  • 1

    Notifications are not shown when only "My Builds" filter is selected (Azure DevOps/TFS)

    catlight · 0 · Posted

    This can happen for some CI builds that are running in non-batch mode. Due to a bug in Azure DevOps that incorrectly reports the user that triggered the build.

    As a workaround, you can switch to batch mode

    In Azure DevOps, go to edit pipeline -> triggers , and check the "Batch changes while a build is in progress". 

  • 2

    Azure Devops (TFS) build shows "Microsoft.TeamFoundation.System" as a user that broke the build

    catlight · 0 · Posted

    This happens because Azure DevOps incorrectly reports the triggered user for the build in continuous integration mode when batching is disabled.

    Workaround:

    In Azure DevOps, go to edit pipeline -> triggers , and check the "Batch changes while a build is in progress". 

  • 1

    Receipt/Subscription w/o Login

    Gschulz · 1 · Last reply by catlight

    Hello,

    i've received an Invoice for 4 Users (Invoice number CC0BABA-0007) to my Business Mail-Account [email protected],

    I've had an Account with this mail-address @ catlight.io, but when i can't login anymore and when i choose "forgot password" i get the message that my mail-address is unknown.

    Could you please reactivate my Login @ catlight.io

    Thx in advance.

    Grischa Schulz

  • 1

    API ServiceException Catlight.Entities.ServerApi.ServiceException: Unauthorized.

    Stefano Primo · 1 · Last reply by catlight

    Hi, 

    Sometimes, I get this errors, I don't know what's happening.

    Here's the logs:

    2022-07-20 09:49:20.0136 | WARN | Catlight.Service.Common.ApiErrorHandlingMiddleware | 23 | API ServiceException Catlight.Entities.ServerApi.ServiceException: Unauthorized. Request id: 0498eb756eb4 at Web.Services.CatlightServiceClient.EnsureResponseSuccess(HttpResponseMessage response, String requestId) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 150 at Web.Services.CatlightServiceClient.ApiSend[T](HttpMethod method, String uri, Object body, CancellationToken cancellationToken) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 90 at Web.Services.CatlightServiceClient.ApiPost[T](String uri, Object body, CancellationToken cancellationToken) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 55 at Web.Services.CatlightServiceClient.ApiPost[T](String uri, Object body) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 49 at Web.Services.CatlightTeamManager.DiscoverTeams() in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightTeamManager.cs:line 34 at Web.Controllers.Api.TeamController.DiscoverTeams() in C:\build\1\_work\31\s\Desktop\LocalWeb\Controllers\Api\TeamController.cs:line 72 at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope

  • 1

    login link not coming to email

    David Boss · 1 · Last reply by David Boss

    I have tried 3 times today to login and I get to the page that says an email has been sent with a link and I never receive the email.

  • 1

    Payment

    Thomas Huber · 1 · Last reply by catlight

    Hallo,

    wir haben eine Email über [email protected] erhalten mit der Aufforderung USD 299 zu bezahlen. Wir sind dem Link in der Email gefolgt, finden aber auf der Website keine Billing-Informationen. Wir nutzen CatLight schon seit sicher einem Jahr nicht mehr und würde gerne dieses Konto löschen, da dies über ihre web-Plattform nicht möglich ist. Freundlche Grüsse, Thomas Huber

  • 1

    Try to invite a new member....

    Olivier ULMER · 2 · Last reply by Olivier ULMER

    Hi, I try to invite a new member to my team (with an active subscription), he receives an email but when he clicks on the link in the email, the link brinks to the catlight site and it is written "no active subscription"

    Best regards

    Olivier

  • 1

    Credit card declined and unenable change renewal settings

    Dear Catlight Support, 

    We are trying to renew the Catlight Team Subscription (35 current users) and it give us some errors:

    - When we want to change the credit card

    - When we want to Enable subscription renewal

    Attached the screenshots.

    Thanks in advance, 

    Best Regards, 

    Anna

  • 2

    Catlight show "unknown branch" when building branch merges

    Kbe · 1 · Last reply by catlight

    Hi there

    I'm running Catlight 2.32.2 and our CI engine is Jenkins v2.235.5.

    We're running GitFlow and when we merge a pull request, say PR1, into develop, all other PRs 2, 3 and 4 are triggered, merging the new develop commit (PR1) into PR2, 3 and 4

    When that happens, Catlight reports '~unknown-branch' for branches that are about to be built and if i.e. PR2 experiences merge conflicts, the build fails in Catlight, but for "unknown-branch" with the message: "Somebody broke the build", not who it is.

    It's quite annoying to not be able to see where the build comes