On Windows PC trying to log in to the app to active the licens I get this error: an error occurred while sending the request - we have a http proxy but as far as we can see it allows the http/https traffic to *.catlight.io to pass through. Is it possible to active some verbose logging in catlight app to investigate further? Regards Morten
You can try configuring the proxy parameters in edit menu/settings/proxy.
For additional logging, please check
%AppData%\CatLight\logsIf it is still unclear why connection problem happens, try using a Fiddler web debugging proxy that will intercept connections that the app makes and show them.
Fiddler just shows https traffic to catlight.io and service.catlight.io with http response code 200. In the log I can find this warning/error:
2017-09-27 10:26:00.0696 | WARN | CustomCertificateValidator | 16 | Certificate validation failed for 'https://service.catlight.io/api/v1.0/get_space_updates', errors: RemoteCertificateChainErrors
2017-09-27 10:26:00.0806 | WARN | SharedStateManager | 14 | Exception in SpaceUpdaterHandler System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.Http.WinHttpException: Der opstod et sikkerhedsproblem
I'm not able using settings to choose no proxy - you only allow for system or manual configuration, and I can't get anywhere with that.
Our http proxy injects it's own certificate (self signed I think) - common practice I think.
Is this cert validation something you can alter/fix?
You can add your proxy root certificate as a trusted root in windows. After that all applications running on this machine should be able to connect through it without errors.
Here is a guide on how to install a root certificate: https://blogs.technet.microsoft.com/sbs/2008/05/08/installing-a-self-signed-certificate-as-a-trusted-root-ca-in-windows-vista/